Copy of Delivery 27/04/2021
International rates calculator
We offer worldwide delivery at competitive prices! Feel free to check the final delivery price at any time while shopping on our website by simply going into your cart and selecting your country, province / state (if any) and postal code. Kindly note that price calculation is performed based on the total weight of your items so shop wisely. Feel free to mix and match different items in our calculator to enjoy the best delivery price. Price quoted by the calculator is inclusive of the insurance surcharge which helps to protect your order.
Delivery rates for Australia, Hong Kong, Malaysia and Singapore
We are delighted to offer discounted delivery prices to our customers in Australia, Hong Kong, Malaysia and Singapore:
- $10 SGD for orders of $300 SGD and below,
- and free of charge for orders above $300.
All orders enjoy complimentary delivery insurance.
Collection in Singapore (temporarily unavailable)
Our company is incorporated in Singapore, so we offer a collection option at our retail store located at 183 Jalan Pelikat #B1-51, Promenade@Pelikat Singapore 537643. Simply use your billing address in Singapore or our retail store's address for delivery fields at checkout to be able to select this option.
Please note that collection is available only by appointment. Kindly wait for our team to contact you within 24 hours from your purchase to schedule a convenient collection date and time.
Kindly note that we do not charge any additional tax on the products offered at our website. However, please check your country's customs regulations before instructing us to deliver orders to your address as additional tax charges might be imposed by your country's border control directly to you.
There are no additional tax charges imposed on customers delivering their orders within Singapore.
Estimated delivery time
We will deliver your completed and paid for order in 3 - 6 working days within Singapore.
International delivery may require longer time depending on the destination country. However, we provide a tracking number for international customers upon dispatching their orders for timely updates on delivery status of shipped parcels. Feel free to contact us at email@example.com if you would like to find out more details regarding an estimated delivery time to your country.
If an item ordered and paid for is not available or requires a waiting period before delivery (as stated on the product's page), please allow us at least 2 - 3 weeks after payment before we deliver the item.
Please contact us at firstname.lastname@example.org if you have any special requirement or need an urgent delivery before placing your order with us. We will try our best to accommodate as we strive to satisfy each and every customer's needs.
Large orders for schools and clubs will generally be delivered in 2 - 3 weeks upon payment, although earlier delivery may be possible depending on the available stock.